Alerts
Topics
Ten topics, one promise: who is affected, the evidence, the risk, what to do now.
Online scam
Scam texts, fake parcel notices, fake bank advisers, phishing emails: the tell-tale signs, the official evidence and the move that protects your account.
Banking and payment fraud
Unauthorised card payment, hacked card, fake bank transfer, direct debit fraud: the exact order of steps, your refund rights and the deadlines.
Product recall
Food, toy, cosmetic or appliance product recalls: brand, batch number, GTIN, use-by date, real risk and refund, based on official recall notices.
Hidden fees and subscriptions
Hidden fees, free trials that quietly turn paid, subscriptions you cannot cancel: what the law says, the evidence and how to get your money back.
Warranty, delivery, redress
Parcel not delivered, faulty product, refund refused: legal warranty, deadlines, template letters and the remedies that work, no lawyer needed.
Data breach
Data breach at a telecom, a bank or a website: are you affected, what exactly leaked, and what to change first depending on your level of risk.
Anatomy of a scam
How a scam works, step by step: the script, the pressure levers, the signs that give it away. Never a how-to for fraudsters, only recognition.
Justice and resolution
They won against a bank, a telecom or a landlord: the court decision, the steps they took, the deadlines and what you can reproduce yourself.
Public services
Public services, forgotten rights, missing documents, expiring deadlines: what to do, in the right order, with links to the official pages.
Household money
Unclaimed benefits, bank fees, rule changes, dates not to miss: household money explained simply and verified, with no investment advice.