Report a scam to us

If you are already a victim, start with the steps that protect your money and your accounts: Already a victim? What to do, in order. Reporting to us comes after, never instead.

What Verso can do

• Check your report against official sources (Cybermalveillance, DGCCRF, RappelConso, CNIL, the banks and operators concerned).
• Publish an alert if the case is confirmed and affects other people: who is affected, the evidence, the risk, what to do.
• Reply to point you to the right official service, when we know it.

What Verso cannot do

• Investigate on your behalf, track down a fraudster or recover your money: only your bank, the police and the courts can.
• Name a company or a person without a court decision, an official statement or an official recall. We describe the practice, not the suspect.
• Publish every report: we pick the ones that protect the most people.

What to send us

1. A screenshot of the message, website or label, with the date you received it.
2. The context in two sentences: how it came in, what alerted you, what happened next.
3. For a product: brand, code under the barcode, batch number, use-by date, shop and date of purchase.
4. If you agree to be contacted again, a way to reach you. We never publish your name without your written consent.

Never send us your login details, passwords, codes received by text, card number, IBAN or ID document. Mask them on your screenshots. No media outlet, public body or bank needs them to handle a report.

Where to send it

The reporting address is published on the Contact page. In the meantime, always report to the authorities: 33700 for a text message, Pharos for a website or an email, SignalConso for a commercial practice or a product, 17Cyber if you are a victim. They can act; we can warn others.